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Delete your FreshKeep account
FreshKeep (FreshKeeper AI Assistant) is published by Fresh Pick Inc. This page explains how to delete your FreshKeep account and the data linked to it, on iPhone or Android.
Option 1: in the app (fastest)
- Open FreshKeep and sign in.
- Go to Settings.
- Tap "Delete account" and confirm.
Your account and data are deleted right away.
Option 2: without the app
Email vuong@freshpickai.com from the email address of your FreshKeep account, with the subject "Delete my FreshKeep account". We will confirm and delete your account within 30 days.
What we delete
- Your FreshKeep account (email address, name, user ID)
- Your pantry items, shopping list, scan history and receipts stored in the cloud
- Your subscription customer record at our payment processor (RevenueCat)
- Your daily AI scan counter
What we keep
- FreshKeep keeps no copy of your data after deletion.
- Google Play and the Apple App Store keep their own records of your purchases under their own policies.
- Data saved only on your phone (when you use FreshKeep without an account) is removed when you uninstall the app.
Important: cancel your subscription first
Deleting your account does not cancel a FreshKeep Pro subscription.
- Android: Google Play → Payments & subscriptions → Subscriptions → FreshKeep → Cancel.
- iPhone: Settings → your name → Subscriptions → FreshKeep → Cancel.
Questions: vuong@freshpickai.com